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Home Legal Area

Legal Area

DrGanja.com takes the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. This Privacy Policy covers general privacy when using our website.When using our website there is some information that must be collected from your computer in order to complete your order securely. All collection of information is governed by the following guidelines:

What information do we collect?

We collect information from you when you register on the site, place, or pay for an order or participate in a site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information, and/or other information necessary to complete your purchase. You may, however, visit our site anonymously. Online payments require the use of “cookies.” Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, browse the website, or use certain other site features in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a site feature.
  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • If you have opted-in to receive our email newsletter, we may send you periodic emails. If you would no longer like to receive promotional emails from us, please refer to the “How can you opt-out, remove, or modify information you have provided to us?” section below. If you have not opted-in to receive email newsletters, you will not receive these emails.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted by our databases to only be accessed as stated above.

Do we use “cookies”?

Yes. Cookies are a necessary part of any online order or payment. Cookies are small files that a site or its service provider transfers to your computer’s hard drive to a spot specially designated by your Web browser for this purpose. Cookies enable the site’s or service provider’s systems to recognize your web browser and receive and remember certain information relevant to your online purchase and experience at our website. For instance, in addition to remembering what order you are placing or paying for; cookies are used to log you on and off the lab portal cart. They can also be used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. All cookies placed by us during your shopping experience are easily erased through your web browser’s tools menu. None are designed to stay permanently on your computer, or provide any information not relevant to your laboratory ordering and payment at our site.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Safari, Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser’s help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can make payments over the telephone by contacting us.

Any third parties that may be used to assist us in providing our online shopping experience are not permitted to use any information collected on our behalf, except to help us conduct and improve our business.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. The term “outside parties” does not include DrGanja.com It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you. As long as those parties agree and are bound to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

How can you opt-out, remove or modify information you have provided to us?

To modify your email subscriptions or account information, contact DrGanja.com through the contact page.

Third-party links

In an attempt to provide you with increased value, we may include third-party links on our site. These linked sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August 18, 2020.

Online Policy Only

This online privacy policy applies only to information collected through our website.

Your consent

By using our site, you consent to our privacy policy.

NOT FOR SALE TO MINORS | CALIFORNIA PROPOSITION 65 – Warning: Products on DRGANJA.COM may contain chemicals known to the state of California to cause birth defects or other reproductive harm. If you experience any adverse symptoms, please seek immediate medical attention by calling your local emergency number or 911. The United States Poison Control Center is available 24 hours a day, 7 days a week at:1(800)222-1222.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. This website is operated by DRGANJA.COM. Throughout the site, the terms “we”, “us” and “our” refer to Dr. Ganja. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws. By visiting the DR.GANJA website or purchasing products from us, you are engaging in our “service” and agree to be bound by the following terms and conditions. If you do not agree to these terms and conditions, please do NOT use this site.

In addition, any reliance you place on any information found on the DR.GANJA website is strictly at your own risk. DR.GANJA, its employees and its representatives release themselves from liability for all transactions, information and statements found on the site. Any or all comments left by users on DRGANJA.COM do not reflect opinions held by the owners, employees and representatives of DR.GANJA and such comments do not testify to the accuracy of claims made.

By purchasing or using any products from DRGANJA.COM, or using any information provided by DR.GANJA employees, you acknowledge that you have read and agree to these warnings and responsibilities and accept all liabilities. In no way can DR.GANJA or its members, managers, agents, affiliates, or its employees be held responsible or liable for any adversity, loss, or damage caused by the purchase, or use of products from DR.GANJA. Purchases made on DRGANJA.COM are at the risk of the buyer. DR.GANJA will not be held liable for damage or defects that may result from improper use, handling or storage of purchased products.

We reserve the right, in our sole discretion, to edit or delete any documents, information or other content appearing on DRGANJA.COM, including this agreement, without further notice to users of the website. All changes are effective immediately when posted and are applicable to all access and use of the website thereafter. Your continued use of the website following posting updates or revisions of the “Terms of Use” is acknowledgment and acceptance of the aforementioned changes. Additionally, we also reserve the right to refuse service to anyone for any reason and at any time, but not limited to the event that any technical failures occur such as pricing errors or oversights in product stock on the website.

ACCOUNTS

When you create an account on DRGANJA.COM, you are required to provide accurate, complete and current information. Failure to comply will be considered a breach of the Terms and Conditions listed herein. This will result in immediate termination of your account and access to our services.

CREATING A DR.GANJA ACCOUNT
Creating an account on DRGANJA.COM you automatically acknowledge that you do NOT disclose your password to any third party. You are required to notify us immediately upon the chance occurrence of any type of breach of security or unauthorized use of your account.

All customers are directly responsible for safeguarding the password to access our services and/or for any activities and actions through your account. This includes a password that is with our service and/or a third-party service.

AGE POLICY

DRGANJA.COM services are NOT intended for anyone under the age of 21. No exceptions. Anyone who is under the age of 21 may not access or use our service under any circumstances. Accessing and interacting with the service that DRGANJA.COM provides includes creating an account, viewing and/or purchasing products, posting comments, reviews, or posing questions on the DRGANJA.COM forum.

If it is discovered that someone under the age of 21 has accessed and interacted with our service, any data related to that particular individual will be deleted. The account used to access our service will be immediately terminated.

We do NOT knowingly allow those under the age of 21 to publicly post or otherwise distribute personally identifiable information through DRGANJA.COM. We do not collect any personally identifiable information from those under the age of 21 via the website.

We do NOT market any products sold on DRGANJA.COM to anyone under the age of 21 or knowingly provide services or sales of our products to anyone under the legal age permitted to purchase hemp products.

If anyone under the age of 21 attempts to create an account and make a purchase of any products featured on DRGANJA.COM, they are willingly committing fraud. Any and all actions will therefore be subject to specific legal consequences in accordance with each violation of the law.

REGULATIONS AND RESTRICTIONS

Each customer is responsible for obtaining information regarding their country’s laws, regulations and/or restrictions that may apply when purchasing products on DRGANJA.COM.
When placing an international order (shipping beyond the domestic United States of America), the buyer is solely responsible for adherence to the laws, regulations and restrictions of the particular province in which they reside.

DUTIES AND TAXES
Import duties, taxes and brokerage fees are NOT included in the pricing of the product, shipping and handling costs. The purchasing party is responsible for the encumbrance of any extra charges. We advise you to check with your particular province’s customs office to determine any and all additional costs.

RETURN POLICY

30 DAY POLICY FOR DRGANJA.COM PURCHASES
Return of non-defective, open or used items are not applicable for replacement or a refund. DR.GANJA does not offer exchanges of vape cartridges due to the consumable nature and limited life expectancy. If you are entitled to a refund, it will be issued by DR.GANJA when the item is received by our fulfillment center in satisfactory condition.

Unopened or unused items may receive a full refund or store credit if returned within 30 days of receiving the package. Packages may take up to 25 days to be returned to our fulfillment center. Once the item is received by our fulfillment center staff, it may take up to 10 business days for the return to be fully processed.

You are required to return all items at your own expense. Defective, damaged or incorrect items will be refunded with full shipping cost included, as well as any Import Fees Deposit at the time your return is processed. A prepaid shipping label will be provided for damaged or defective items. However, we reserve the right to refuse additional shipping costs at our discretion.

The length of time for a refund to appear after the return has been initiated is dependent upon your designated financial institution and can take up to 3 to 5 business days or more. International refunds may take longer to process and could take as long as 30 days to receive the refund.

DR.GANJA is not responsible for bank refund issues. If your bank necessitates further information, we will be able to provide you with it for them.

DR.GANJA is not responsible for refunds to a Prepaid Debit/Credit Card. In the event that the cardholder is no longer in possession of the aforementioned card, please contact the card issuing company to assist you in receiving any refunds.

DRGANJA.COM HOLIDAY RETURN POLICY
Any items shipped by DRGANJA.COM to you between November 1st and December 31st may be returned through January 31st of the following year for a full refund.

If you have any more questions about the DR.GANJA return/refund process, feel free to contact us via the “Contact Us” page or email us at Support@DrGanja.com

PRODUCT INFORMATION

IMAGE DISCLAIMER
The images used on DRGANJA.COM are for reference only and do not reflect the actual representation of the product. We do not provide any guarantee as to the accuracy, completeness, or suitability of the images shown of the products for any particular purpose. Actual product packaging and material may contain more and/or different information than those shown on our website.

DESCRIPTION DISCLAIMER
While we strive diligently to provide accurate product information, the assumed or described color, texture, material, weight or flavor profile may differ from the actual product. We recommend that you do not exclusively rely on the information presented and that you always read labels, warnings and directions before using or consuming any products available on DRGANJA.COM.

PRICING DISCLAIMER
DRGANJA.COM reserves the right to alter product pricing at any time without notice. DR.GANJA also reserves the right to limit quantities on promotional products. DR.GANJA makes every effort to provide accurate, affordable and up to date pricing. You may find that occasionally items may be incorrectly priced.

Where there is a product that is listed with incorrect pricing due to typographical, photographic or technical difficulties, DR.GANJA reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price.

If it happens that the price is higher than the stated price, we will cancel your order and send a notification with details regarding the pricing error and order cancellation. The customer will then have an opportunity to purchase the item at the correct listing price, if they wish to do so.

DELTA 9 TETRAHYDROCANNABINOL DISCLAIMER
Products on DRGANJA.COM contain naturally occurring trace amounts of tetrahydrocannabinol (Delta 9-THC) Amounts of Delta 9-THC in the products sold do NOT exceed 0.3% concentration by weight per the state and federal regulations defined in the Hemp Farming Act of 2018.

Using excessive amounts of industrial hemp products, the type or method of drug test administered and an employer’s or organization’s policy requirements, among any other miscellaneous issues are all factors to keep in mind when receiving positive drug test results.
In no way does DR.GANJA encumber any liability if you are to fail a traditional drug test due to the use of any products purchased on DRGANJA.COM.

All purchases are made with the expressed consent to our Terms and Conditions herein. This includes the indication of understanding that it may be possible to fail a drug test after using industrial hemp products and that you automatically waive the rights to make a claim against DRGANJA.COM for any matters related to any positive drug test results where the individual has lost any employment opportunities or the imposition of a civil or criminal charge.

RISK OF LOSS

All product purchases from the Dr. Ganja website are made in accordance with a shipment contract. We hold zero liability regarding lost or stolen packages. Customers assume the risk of loss and title for purchased items upon our delivery of the package to the carrier. DR.GANJA is NOT responsible for lost, damaged or stolen packages. If the customer does not receive a package that is marked as delivered, it is their responsibility to resolve the issue with the appropriate shipping company responsible.

We understand that lost, damaged or stolen packages are displeasing and we do our best to assist the customer with resolving the problem. Notwithstanding, it must be recognized that once packages depart from our fulfillment center, it is completely beyond our control and does require the customer to contact the appropriate shipping company, customs or local postal service for assistance.

SHIPPING, INTERNATIONAL SHIPPING AND REFUSED PACKAGES

DRGANJA.COM offers free standard shipping on all domestic orders. Orders may be expedited by choosing priority shipping. Orders are processed Monday through Friday between 8am to 6pm Monday through Friday. Please allow 24 to 48 hours for processing and shipment. Standard shipping transit times are typically 2 to 10 business days. Standard priority shipping transit times are typically 1 to 7 business days. DRGANJA.COM does not guarantee that USPS will deliver your package in their advertised time frame.

International Shipping Policy
DRGANJA.COM offers first class international shipping on all international orders. First class international shipping transit times are typically 15 to 40 days. DRGANJA.COM does not guarantee that USPS will deliver your package in their advertised time frame. All shipping costs incurred by the customer are equal to the cost incurred by DRGANJA.COM.

DRGANJA.COM holds zero liability regarding lost, damaged or stolen packages. We do not offer refunds for such claims. Restrictions and Custom fees are based on the particular province or locale. We do not have access or control to the rate of which you will be charged. The customer may accept the additional fees or simply refuse the package.

Prices on DrGanja are all based on the United States Dollar. DrGanja is not responsible for changes in conversion or exchange rates.

We work to fulfill your orders, however we do NOT guarantee delivery. We recommend contacting the local Customs Agency to inquire regarding possible restrictions before an order is placed. We provide our shipping policy after placing an order. You may request this information prior to placing an international order by contacting us to disclose the particular province in which you are located.

If an international order is returned to our facility, lost or confiscated, DR.GANJA will cover 50% of the total amount of the order returned minus the shipping cost. If the customer intentionally refuses the package(s) ordered for any reason(s), a 15% restocking fee and shipping charge will be incurred upon the customer’s encumbrance. Note that we must have physical possession of the returned or refused package(s) prior to the commencement of the refund process.

Any and all DELTA 8-THC products are NOT covered by the DR.GANJA International Shipping Policy. International customers purchasing DELTA 8-THC products agree to encumber all charges for product(s) and shipping knowingly that delivery is NOT guaranteed. NO exceptions.

DRGANJA.COM SHIPS TO THE FOLLOWING COUNTRIES:
Australia
Canada
Cyprus
Denmark
France
Germany
Guam (US)
Iceland
Israel
Lithuania
Malaysia
Netherlands
New Zealand
Poland
Portugal
Puerto Rico
Singapore
United Kingdom
United States
Virgin Islands (US)

Orders from U.S. territories such as Guam, Puerto Rico and the U.S. Virgin Islands are all shipped via priority mail.

ORDER CONFIRMATION, SHIPPING TRACKING NUMBERS AND DISCREET SHOPPING
Subsequent to placing an order, you will receive an order confirmation via email. When your package has been processed and shipped, you will then receive a tracking number via email. You may also sign into your DRGANJA.COM account to receive order confirmation and tracking information.

Please note that if you fail to receive a confirmation email from us, we advise you to inspect your primary email’s junk folder. If the email has failed to arrive in your inbox, please contact us and we will resend it.

DRGANJA.COM ensures care in picking your items and carefully packing them. All items are fully packaged and vacuum sealed when required. All orders are shipped in discreet ordinary-looking boxes that do not emit odors or contain the DR.GANJA logo or paraphernalia.

DRGANJA reserves the right, upon its own discretionary liberty, to request the requirement of a signature upon receiving a package in order to deter fraud.

PRODUCT QUALITY CONTROL
All products featured on DRGANJA.COM are in stock at our facility where it is kept in a climate controlled environment. We DO NOT drop ship any products. All products are shipped by DRGANJA.COM in order to ensure efficient and prompt delivery of the high quality products we distribute.

All CBD flower for sale on DRGANJA.COM are weighed to order. Subsequent to placing an order, the particular strain ordered is weighed, packaged, vacuum sealed and shipped directly to you.

INTELLECTUAL PROPERTY

Intellectual property includes, but is not limited to, the DRGANJA name, logo and slogan. Unauthorized use of DRGANJA’s business identifying features, including copying or impersonating, will result in a legal and/or equitable claim filed by the DRGANJA Legal Team.

DRGANJA extends all present and future rights to intellectual property including trademarks (whether registered or common law trademarks), designs, copyright and any analogous property rights under the laws of any jurisdiction. Any violation that may occur overseas is applicable to the equivalent laws in the region where the violation occurred.

CHANGES

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

CONTACT US

If you have any questions about these Terms, please contact us.

Please be advised that the information on DrGanja.com has not been evaluated by the FDA or any other medical experts. Such statements are not intended to diagnose, treat, cure, or prevent disease.

The information provided on DrGanja.com is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging.

You should not use the information on this site for diagnosis or treatment of any health problem or as a substitute for medication or other treatment prescribed by your physician or health care provider. Do not self-diagnose as a substitute for receiving professional medical attention.

Any information transmitted via the phone, email or any method other than DrGanja.com falls under the same limitations as all of the information posted on DrGanja.com, as stated above.

Please do not delay or disregard receiving professional medical advice from your doctor or other qualified health care provider because of any of the content read on this site or received in any form from DrGanja.com.

Each person is different, and the way you react to a particular product may be significantly different from the way other people react to such product. You should consult your physician or healthcare professional regarding any potential adverse interactions between the different products.

You should always speak with your doctor or health care professional before you start, stop, or change any prescribed part of your health care plan or treatment and to determine what course of therapy is right for you.

The purchaser bears full responsibility for their own health, nutrition, and supplementation. DrGanja.com, its owners and representatives disclaim any warranties and liability for injury caused by use of the products sold herein. By purchasing products from DrGanja.com, you acknowledge receiving the warnings and limitations of liability herein.

WARNING: Some of the products sold on this website contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

Additional Information about Proposition 65

For background on the new Proposition 65 warnings, see:

https://www.p65warnings.ca.gov/new-proposition-65-warnings

Proposition 65 and its regulations are posted at:

https://oehha.ca.gov/proposition-65/law/proposition-65-law-and-regulations

https://oehha.ca.gov/proposition-65/about-proposition-65