Client Service

Free Shipping

DrGanja.com offers free Standard shipping on all domestic orders. All orders are processed and shipped within 24 to 72 hours of being received Monday to Friday.

Standard shipping transit times may span between 2 to 10 business days from the processing date.
* Please note we cannot guarantee USPS delivery times. We do everything possible to ensure reasonable order processing, but delivery times are out of our hands.

Priority Shipping Options

You may upgrade your shipping to priority status. Priority status orders are processed and shipped within 24 to 72 hours of being received Monday through Friday.

Priority shipping transit times are 1 to 7 business days from processing date.

* Please note we do everything possible to make sure you can get your order in the advertised time frame, but we cannot guarantee that USPS will deliver your package in their advertised time frame. Additionally, the price you pay for shipping is the same price we pay as well. We do not make any money off any shipping costs.

International Shipping

We offer First Class International shipping on all International orders. International orders are processed and shipped within 5 to 10 business days of being received Monday through Friday.
First Class International shipping transit times are 15 to 40 days.

* Please note we cannot guarantee USPS delivery times. We do everything possible to ensure reasonable order processing, but delivery times are out of our hands.* The price you pay for shipping is the price we pay as well. We do not make money off the shipping cost.

Countries We Ship To

Australia, Canada, Germany, Guam, Israel, New Zealand, Puerto Rico, United Kingdom (UK), United States (US), Virgin islands (US)

U.S. Territories such as Guam, Puerto Rico & the US Virgin Islands are shipped via Priority mail.

* Please note if your country, state, territory or provenance is not listed, we currently do not ship there. However, please contact us and let us know which items you would like to purchase along with your shipping address and we will make an effort towards getting an order shipped to you.

International Shipping Policy

After your order is placed, we will send an email confirmation for your order. Subsequently thereafter you will receive an additional email with a detailed explanation of the international shipping process and policies to facilitate shipping operations. If you do not comply with the process and policies, you may immediately cancel the order for a full refund. If you want this information before placing an order, please contact us and provide the country your order is being shipped to.

We do everything within our power to make sure you receive your order. But due to an infinite amount of varying laws and regulations, we simply cannot guarantee delivery.

Order Confirmation & Shipping Tracking Numbers

After your order is placed, you will receive an email with an order confirmation receipt. Once your order is shipped, you will receive an additional email with a tracking number for your packaged order. You may also sign in to your account dashboard and find your order confirmation and tracking information, as well as other useful information pertaining to your account.

* Please note that if you did not get a confirmation receipt email after placing your order, we ask that you check any junk email folder or promotion sections of your email. If you still do not see a Dr.Ganja order confirmation receipt email, please contact us and we will resend it to you.

Discreet Shipping

We take great care in preparing every individual order prior to shipping. All items ordered are carefully packaged and vacuum sealed when required. To ensure your right to privacy, we ship all orders in discreet, ordinary boxes with absolutely no odors or Dr.Ganja labels anywhere on the box.

Products Process

All the products on DrGanja.com are in stock in a climate controlled environment in our warehouse. We do not drop ship any of our products. All products are shipped by Dr.Ganja in order to ensure the best quality standards and a prompt delivery of each and every order.

All Dr.Ganja hemp flower is weighed to order. After you place an order, the individual strain is weighed, packaged, vacuum sealed and shipped to you in order to maintain high quality and freshness standards.

On its way to you! Orders are processed immediately. Average delivery time is 5 business days. Tracking numbers are provided for all orders. If you have additional questions please visit the shipping page.

* Please note we cannot guarantee that USPS will deliver your package in their advertised time-frame, all though we do everything possible to make sure you get your order in the advertised time frame.

• Standard shipping transit times are 2 to 10 business days.
• Priority shipping transit times are 1 to 7 business days.
• First Class International shipping transit times are 15 to 40 days.
• All the products on DrGanja.com are in stock and kept in a climate controlled environment.
• We don’t drop ship anything; everything is shipped by Dr.Ganja ensuring speedy delivery and quality product.
• Every Dr.Ganja flower order is weighed to order. After you place an order each individual strain is weighed, packaged, vacuum sealed and shipped to you.

Return Policy

Items shipped from DrGanja.com, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

Dr.Ganja Global Store Return Policy

Items can be returned within 30 days of receipt of delivery. It can take up to 25 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 to 4 business days for the refund to be processed and 3 to 5 business days for the refund amount to show up in your account.

Your return label will require you to return the item at your own expense. Dr.Ganja will automatically refund up to $20 for return postage costs on receipt of the item. If your return postage costs exceed $20, you may contact us to request a refund for the remaining postage cost. If you return a defective, damaged or incorrect item, you’ll be refunded the full postage cost, as well as your Import Fees Deposit, once your return is processed.

DrGanja.com Holiday Return Policy

Items shipped by DrGanja.com between November 1 and December 31 of this year, may be returned until January 31 of the following year for a full refund.

How do I start a return?

You can start your return by filling out the form from your account dashboard or fill out this form.

How can I find my returned order?

Send us a message and we will track it down for you.

Most orders are processed within 24 of being received. If you would like to cancel your order, you may do so within 24 hours of being placed from your account dashboard or fill out this form.

You will not be able to cancel your order after the 24 hour period mentioned above.

All credits will be returned directly to the associated account at the specific financial institution in which the payment was made. The length of time for the credit to appear in your account usually take within 72 hours, but can take longer and is dependent on the financial institution and not Dr.Ganja.

There are various ways you can work with us.

Blogging: Do you have a passion for writing? We have an active blog and are always working on new and interesting content. Want to review a specific product or have a creative writing project in mind or a news piece you would be interested in writing and publishing on the Dr.Ganja blog? Then please get in touch and send us examples of your previous work. Also, please tell us more about your project idea.

Video Reviews: Doing video reviews is a fun way to connect with an audience! We have so many different products for you to try and give your opinion on. So, why not create fun videos to share with your fellow hemp supporters? Send us links to videos you have done in the past and share some ideas you have for making Dr.Ganja videos.

Photography: If you have a passion for taking cool photos, we can partner together. We’ll send you some Dr.Ganja products and you can snap away and share them on your various social media channels. Send us your social media handle so we can check out some of your photos. Then we’ll get in touch with you and discuss the details of a potential partnership!

Dr.Ganja Affiliate Partner: Get your own Dr.Ganja coupon code and link then pass it out to your friends and share it on social media. As people visit the site through your link or use your coupon code, you will earn cash from their purchases and be paid every week. Learn more about the affiliate partner program.

Dr.Ganja Rewards: When you register with Dr.Ganja you will see a tab for rewards in your control panel. Once you access it, you will see your very own Dr.Ganja rewards link. Simply share it on your social media accounts and other media platforms. Everyone that uses it, will automatically get a 5% coupon. When they use the coupon, you will earn 5% coupons for yourself to use on your next order. Learn more about the rewards program.

Give & Get a 5% Coupon Code

People always ask “how can I work with you guys?”

The answer is there are lots of ways you can work with us. Some of the ways include becoming an affiliate – we pay our affiliates every week. You can do video reviews or contribute to the blog. You can also submit your products to be added to DrGanja.com and you can work with us by participating in the rewards program!

What is Dr.Ganja rewards?

Dr.Ganja rewards is a fun way to let your friends know about your favorite products on DrGanja.com while sharing a 5% rewards coupon link with them. When they enter the site via your rewards link a 5% discount will automatically be applied to their order. And when they checkout, you’ll earn a 5% coupon code for yourself that’s good for your next order. The more people use it, the more coupon codes you earn. As people start using your rewards link, your stats and coupon codes will automatically be generated in your Dr.Ganja control panel!

How do I start?

It’s easy and free to start, simply sign in to your Dr.Ganja account and click rewards. You’ll see your own unique rewards coupon link. Share your rewards coupon link with others via social media, email, blogs, or any other fun creative way. As they enter the site via your rewards link a 5% coupon will be applied to their order. After they checkout, you’ll earn a 5% coupon code good for your next order. This information will automatically be displayed in your reward control panel.

Is Dr.Ganja rewards right for me?

Dr.Ganja rewards is perfect and easy for everyone to use! If you’re on social media or have a blog simply add your rewards link and share it with your followers. In the rewards control panel you can also use the email feature to send emails to your friends. It will automatically include a message and your rewards link.

How do I use my rewards code to shop at Dr.Ganja?

You will see a coupon code section on the rewards page. All the coupon codes you generated from sharing will be displayed there. Simply copy the coupon code and when checking out enter the coupon code and your savings will be applied!

Can I see who used my rewards code?

Yes you can! Via your rewards control panel, you’ll be able to see how many times your rewards code was used and how many coupon codes you generated as a result.

Is there a limit to how many rewards I can earn?

There are no limits with Dr.Ganja and there are no limits to the number of rewards that can be earned!

Where and how can I share my rewards Code?

Copy your link from your rewards page and start sharing it all over via your social media accounts, video sites and anywhere else you can think of to spread the word. You can tell your friends about a product you bought on Dr.Ganja.com and if they want to try it out to, send them your link! When they use that link, they will automatically get a 5% discount applied to their order. There’s also a cool feature found on the rewards page that allows you to enter your friend’s email addresses. Then your rewards link and a message from you will automatically be sent. Let your imagination run wild, it’s an awesome way to share and earn!

There’s no limit or restrictions with us, have fun with it!

How long does it take for me to get my coupon code after someone used my rewards code?

Your 5% coupon code will automatically be applied and reflected in your rewards account within 30 minutes after your rewards code is used. The more times your rewards code is used the more coupon codes you’ll earn. All your codes and stats will be displayed on your rewards page.

Do my rewards codes ever expire?

Coupon codes generated expire in 120 days after being generated, giving you plenty of time to use them!

List your hemp products on DrGanja.com

If you’re a manufacturer or represent a brand of hemp based products and would like to access a large audience and spread the word about your products, DrGanja.com is the place to do so.

If you would like to get your products listed on DrGanja.com contact us and provide us with your product and brand details including, certificate of analysis and safety reports.

If your products meet our requirements, we’ll let you know.

We’re able to buy your products from you, list them on Dr.Ganja, market them and ship them to customers quickly.

Benefits of working with DrGanja.com

• Access a large consumer base of hemp enthusiasts
• We’re able to buy your product in large quantities
• Market your brand and products
• Ship your products to customers quickly

Thank you for your interest in starting a wholesale account with Dr.Ganja. The types of wholesale products we offer include flower, isolate, pre-rolls, trim and shake. All our products are of the highest quality, purity, and potency. We rigorously test the flower to ensure its safety because selling safe products is our top priority.

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A Closer Look at Dr.Ganja

Dr.Ganja is a one-stop-shop online marketplace that carries legal hemp products from more than 100 brands. We also sell our own brand of products. Since 2017, we’ve built an engaging community of hemp novices and connoisseurs that have become repeat customers.

Thousands of people visit our site each day looking for the best available hemp-based products on the market. Fortunately, with our selection of products, they can find them all in one place. Our selection of peer-reviewed products includes flower, tinctures, topicals, edibles, capsules, bath bombs, vape pens, and much more.

Types of Wholesale Products

The Dr.Ganja brand of products we offer at wholesale prices include:

• Flower
• Pre-rolls
• Isolate
• Trim & Shake

These items are available at competitive wholesale prices and come in varying quantities. For instance, if you want to buy flower, you’ll find several strain options available in various weights, which include:

• 1 gram
• 3.5 grams
• 7 grams
• 14 grams
• 1 ounce
• 8 ounces
• 1 pound

What’s In Your Bud?

With a focus on the safety and quality of our hemp flower, we pay for a complete panel of lab tests from reputable third-party laboratories. You’ll find copies of these lab tests, also called the Certificate of Analysis, online next to the products. Take a look before you buy, so you can feel confident in what you’re getting.

Wholesale Pricing Information

At Dr.Ganga we monitor our wholesale prices to make sure we’re offering the most competitive prices in the industry. Since all of our hemp wholesale products are high in quality, we’re confident that you’ll make a sizable return on your investment.

Plus, once your customers get a taste of our hemp flower, and feel the therapeutic effects, they’ll come back looking for more.

If your application to become a Dr.Ganja wholesaler is approved, we’ll send you a pricing sheet to help you make the best purchasing decision.

Where Do You Ship?

We ship all over the globe! All shipments are sent out quickly and in discreet packaging. Once it’s shipped to an address in the United States, it takes approximately 2 to 6 business days to arrive. In addition, all U.S. orders qualify for free shipping.

Orders sent to international destinations vary in their arrival date, but we do offer affordable shipping rates.

Exceptional Customer Support

We’re here for you whenever you have a question or concern. There are a few ways to reach us. You can send us an email at Wholesale@DrGanja.com or give us a ring at 877-DrGanja (877-374-2652).

Requirements To Become A Wholesaler

If you’re interested in becoming a retail partner and selling Dr.Ganja labeled products submit your application below.

You’ll need an active Employer Identification Number (EIN), Reseller’s License, or your Country Issued Business ID Number, to qualify for a Dr.Ganja wholesale account.

We look forward to working with you!

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