Returns

Return Policy

Items shipped from DrGanja.com, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

Dr.Ganja Global Store Return Policy

Items can be returned within 30 days of receipt of delivery. It can take up to 25 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 to 4 business days for the refund to be processed and 3 to 5 business days for the refund amount to show up in your account.

Your return label will require you to return the item at your own expense. Dr.Ganja will automatically refund up to $20 for return postage costs on receipt of the item. If your return postage costs exceed $20, you may contact us to request a refund for the remaining postage cost. If you return a defective, damaged or incorrect item, you’ll be refunded the full postage cost, as well as your Import Fees Deposit, once your return is processed.

DrGanja.com Holiday Return Policy

Items shipped by DrGanja.com between November 1 and December 31 of this year, may be returned until January 31 of the following year for a full refund.

Request a return